Terms of Service

1. Use License

We grant you a non-exclusive, non-transferable license to access and use this website for lawful purposes only. You may not:

• Modify, copy, or reproduce content without permission
• Use the site for commercial purposes (except requesting a quote for personal/business use)
• Attempt to gain unauthorized access to the site or its systems
• Harass, abuse, or threaten other users or our staff
• Post illegal, defamatory, or infringing content
• Interfere with the site's operation or security

2. Quotes and Pricing

• Non-binding: All quotes provided are estimates only and not binding offers until a formal sales agreement is signed
• Accuracy: Quotes are based on information you provide. Inaccurate site information may result in adjusted pricing
• Validity: Quotes are valid for 7 days unless otherwise stated. Prices are subject to market conditions and may change
• Conditions: All quotes assume standard site access and delivery conditions. Unusual site conditions (crane delivery, extended distance, site prep) may incur additional costs
• Regional service: We serve approximately 250 miles from Cincinnati, Ohio. Service outside this area is not available

3. Container Condition & Inspection

• Condition grades: Containers are graded as New (One-Trip), Cargo Worthy, Wind & Water Tight, or As-Is. See our Condition Guide for definitions
• Inspection rights: Upon delivery, you have 24-48 hours to inspect the container and raise condition concerns
• Normal wear: Minor cosmetic defects, surface rust, and small dents are normal for used containers and do not constitute grounds for rejection unless specified otherwise
• Latent defects: Defects discovered after the inspection window are the buyer's responsibility unless they affect weatherproofing or structural integrity
• Return/refund policy: Conditions for return or refund will be detailed in your purchase agreement

4. Delivery Terms

• Responsibility: You are responsible for ensuring your property can receive delivery (driveway access, overhead clearance, ground conditions). See our Delivery Guide for requirements
• Delivery methods: Standard delivery is via tilt-bed truck. Crane delivery or alternative methods may require additional fees and advance notice
• Placement: You must specify exact placement location. Changes after delivery may incur additional fees
• Timeline: Delivery timelines are estimates. We are not responsible for delays due to weather, site conditions, customer unavailability, or carrier issues
• Rescheduling: If you reschedule delivery more than once, additional fees may apply
• Site preparation: You are responsible for site preparation (ground leveling, debris removal, access clearing). We can provide quotes for site prep services if needed

5. Payment Terms

• Deposit: A deposit (typically 25-50% of total) is required to confirm an order
• Balance due: The remaining balance is due before or upon delivery, as specified in your purchase agreement
• Accepted methods: Payment methods will be specified in your quote and agreement
• Non-payment: If payment is not received as agreed, we reserve the right to cancel the order or halt delivery
• Financing: We may offer financing options through third-party providers. You are responsible for terms with your lender

6. Permits & Zoning

• Your responsibility: You are responsible for verifying that placing a container on your property complies with local zoning laws and permit requirements
• Advice: We provide general guidance about permits (see our Permits Guide), but we cannot provide legal advice
• Liability: We are not liable if you place a container in violation of local laws. Any legal consequences are your responsibility
• Compliance: You must obtain any required permits before we deliver the container

7. Warranty & Disclaimers

• As-is basis: Used containers are sold "as-is" unless otherwise specified in writing. We disclaim all implied warranties of merchantability or fitness for a particular purpose
• No guarantees: We do not guarantee weather-tightness, lifespan, or performance under extreme conditions
• Limited warranty: New (One-Trip) containers come with limited warranty per industry standards. Details will be provided with your purchase
• Exclusion: Damage due to misuse, neglect, improper storage, environmental exposure, or modification is not covered by warranty

8. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, consequential, or punitive damages (lost profits, lost equipment use, business interruption, etc.)
• Our liability is limited to the amount you paid for the container
• We are not responsible for damage to your property during delivery except due to gross negligence
• We are not liable for third-party damage (delivery carrier negligence, etc.) beyond our control, though we will cooperate with claims

9. Website Content & Accuracy

• Educational content: Our decision guides (Size, Condition, Delivery, Pricing, Permits) are educational in nature and not professional advice
• No warranties: Website content is provided "as-is." We do not guarantee accuracy, completeness, or applicability to your specific situation
• Your research: We encourage you to verify information with local authorities, professionals, or other sources as appropriate
• Updates: We update content regularly but cannot guarantee it is current

10. Intellectual Property

• Content ownership: All content on this site (text, images, guides) is owned by Steel Box Direct unless attributed otherwise
• Permitted use: You may view and download content for personal, non-commercial use only
• Restrictions: You may not copy, modify, distribute, or republish any content without permission
• Your submissions: Any information you submit to us (quotes, photos, feedback) may be used by us for business purposes unless marked confidential

11. Third-Party Links

Our site may contain links to third-party websites. We do not endorse or control these sites and are not responsible for their content, accuracy, or practices. Your use of third-party sites is governed by their terms and policies.

12. Dispute Resolution

• Governing law: These terms are governed by the laws of Ohio
• Jurisdiction: Any disputes will be resolved in the courts of Ohio
• Informal resolution: Before filing a claim, please contact us in writing to attempt resolution
• Arbitration: If you prefer arbitration over litigation, we can discuss that in your purchase agreement

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including legal fees) arising from:

• Your violation of these terms or applicable laws
• Your use of the container or site
• Injury or damage caused by the container or your use of it
• Your breach of permits, zoning, or property rights

14. Changes to Terms

We may update these terms at any time. Material changes will be posted on this page with an updated date. Your continued use of the site constitutes acceptance of updated terms. We encourage you to review these terms periodically.

15. Entire Agreement

These terms, along with your signed purchase agreement, constitute the entire agreement between you and us. Any prior understandings or agreements are superseded by these terms.

16. Contact Us

If you have questions about these terms:

Steel Box Direct
Email: support@steelboxdirect.com
Address: Cincinnati, Ohio